PRIVACY POLICY

1. INTRODUCTION

Welcome to African Fusion Restaurant & Bar ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in our restaurant. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services.

2. INFORMATION WE COLLECT

A. Personal Information You Provide

We may collect information you voluntarily provide, including:

• Name, email address, and phone number
• Mailing address and billing address
• Payment information (processed securely)
• Reservation details and dining preferences
• Feedback, reviews, and comments
• Information from job applications

B. Automatically Collected Information

When you visit our website or use our app, we automatically collect:

• Device information (IP address, browser type, operating system)
• Page views, click-through data, and browsing history
• Cookies and tracking technologies
• Location data (with your consent)

C. Information from Third Parties

We may receive information from payment processors, reservation platforms, and social media when you interact with us through those channels.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Process reservations and orders
• Send confirmation emails and receipts
• Respond to your inquiries and customer service requests
• Send promotional emails and special offers (with your consent)
• Improve our website, services, and dining experience
• Analyze usage patterns and trends
• Comply with legal obligations
• Prevent fraud and enhance security

4. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service providers (payment processors, hosting providers, email services)
• Business partners for reservation and ordering systems
• Legal authorities when required by law
• With your explicit consent for specific purposes

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment gateways, and restricted access to sensitive data. However, no online transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

To exercise these rights, contact us at [email protected] or call (216) 230-2421.

8. MARKETING COMMUNICATIONS

We may send you promotional emails and updates about our restaurant. You can opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

9. CHILDREN'S PRIVACY

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website indicates your acceptance of the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: (216) 230-2421
• Address: 20132 Chagrin Blvd, Shaker Heights, OH 44122